At Pro Tools Store, we understand that getting your tools quickly and reliably is crucial to keeping your projects on track. Whether you’re a professional tradesperson tackling a job site or a DIY enthusiast working on a home renovation, we ensure your orders are delivered with care and efficiency. Our global delivery options are designed to offer flexibility and value, so you can focus on what you do best—building, creating, and maintaining with confidence.
Shipping Options
We offer two convenient shipping methods to meet your needs, whether you prioritise speed or cost-effectiveness. Both options ensure your tools arrive safely and on time.
- Standard Shipping: For faster delivery, choose our Standard Shipping service via trusted carriers like DHL or FedEx. This option costs £12.95 and delivers your order within 10-15 days after dispatch. Ideal for urgent projects where time is of the essence.
- Free Shipping: For orders over £50, enjoy Free Shipping through EMS. This economical option delivers within 15-25 days after dispatch, perfect for larger orders where saving on costs is a priority.
Note: We ship worldwide, excluding Asia and some remote areas due to logistical constraints. Please check during checkout if your location is eligible for delivery.
Processing and Delivery Times
We pride ourselves on swift order processing to get your tools to you as soon as possible:
- Order Processing: All orders are processed within 1-2 business days. During peak seasons, processing may take slightly longer, but we strive to maintain efficiency.
- Delivery Timeline: Once dispatched, delivery times vary based on your chosen method and destination. Standard Shipping (DHL/FedEx) typically takes 10-15 days, while Free Shipping (EMS) takes 15-25 days. These estimates include transit and customs clearance, which may occasionally cause delays beyond our control.
Tracking Your Order
To keep you informed, we provide tracking information for all shipments. After your order is dispatched, you’ll receive an email with a tracking number and instructions on how to monitor your package’s journey. This transparency ensures you know exactly when to expect your delivery, allowing you to plan your projects accordingly.
Returns and Delivery
If you need to return an item, our hassle-free policy allows returns within 15 days of receipt. Please note that return shipping costs are the customer’s responsibility unless the item is faulty or incorrect. For details, refer to our Returns Policy page. We recommend keeping the original packaging until you’re fully satisfied with your purchase.
Why Choose Our Delivery Service?
Our delivery options reflect our commitment to affordability, reliability, and customer satisfaction—core values that define Pro Tools Store. By partnering with reputable carriers like DHL, FedEx, and EMS, we ensure your tools are handled with care and delivered efficiently. Whether you’re stocking up on angle grinders, cable reels, or cleaning supplies, our global reach (excluding Asia and remote areas) makes professional-grade tools accessible to everyone, everywhere.
Thank you for trusting Pro Tools Store for your tool needs. We’re here to support your projects with dependable delivery and exceptional service. Happy building!