At Pro Tools Store, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website cheaptoolsstore.com. By using our site, you consent to the practices described herein.

1. Data We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our website:

  • Personal Identification Information: Name, email address, shipping address, phone number, and payment details (e.g., card information processed securely via encrypted methods).
  • Transaction Data: Purchase history, order details, and payment method preferences.
  • Technical Data: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.
  • Communication Data: Correspondence with us via email (e.g., customer service inquiries).

2. How We Use Your Data

We use your data for the following purposes:

  • To process and fulfill your orders for tools and equipment (e.g., angle grinders, drills, construction gear).
  • To provide customer support and respond to your inquiries.
  • To improve our website, products, and services based on user interactions and preferences.
  • To send transactional communications (e.g., order confirmations) and, with your consent, marketing promotions relevant to professional tradespeople and DIY enthusiasts.
  • To ensure security and prevent fraud through monitoring and encryption technologies.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Payment Processors: Trusted third parties like Visa, MasterCard, JCB, and PayPal to securely process transactions.
  • Shipping Partners: Logistics providers to deliver orders globally (excluding Asia and some remote areas).
  • Service Providers: Companies that assist with IT, analytics, and customer service, under strict confidentiality agreements.
  • Legal Compliance: When required by law or to protect our rights, safety, or property.

4. Data Storage and Security

Your data is stored on secure servers with encryption and access controls. We retain personal information only as long as necessary for the purposes outlined, in line with applicable laws. While we implement robust measures (e.g., SSL encryption for transactions), no online method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location (e.g., under GDPR for UK/EEA customers), you have the right to:

  • Access, update, or delete your personal data.
  • Object to or restrict processing of your data.
  • Withdraw consent for marketing communications at any time.
  • Data portability for transferring your information to another service.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help remember your preferences and cart items. You can manage cookie settings through your browser, but note that disabling cookies may limit site functionality.

7. Changes to This Policy

We may update this policy periodically to reflect changes in practices or laws. The revised version will be posted on this page with an updated date.

8. Contact Us

For questions about this Privacy Policy or your data, reach out to:

Pro Tools Store
90 City Rd, Dundee, GB DD4L 8LH
Email: [email protected]